{"id":706,"date":"2025-03-28T10:31:18","date_gmt":"2025-03-28T08:31:18","guid":{"rendered":"https:\/\/sites.utu.fi\/esitystekniikka\/?page_id=706"},"modified":"2025-03-28T13:37:37","modified_gmt":"2025-03-28T11:37:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/sites.utu.fi\/esitystekniikka\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box706_94e961-19 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box706_94e961-19 .kt-blocks-info-box-link-wrap{background:var(--global-palette9, #ffffff);padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xs, 1rem);}.kt-info-box706_94e961-19 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box706_94e961-19 .kt-info-svg-icon-flip, .kt-info-box706_94e961-19 .kt-blocks-info-box-number{font-size:50px;}.kt-info-box706_94e961-19 .kt-blocks-info-box-media{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px;}.kt-info-box706_94e961-19 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:15px;margin-bottom:0px;margin-left:15px;}.kt-info-box706_94e961-19 .kt-infobox-textcontent .kt-blocks-info-box-text{color:var(--global-palette4, #2D3748);}.wp-block-kadence-infobox.kt-info-box706_94e961-19 .kt-blocks-info-box-text{font-size:25px;}.kt-info-box706_94e961-19 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box706_94e961-19\"><span class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-center\"><div class=\"kt-infobox-textcontent\"><h2 class=\"kt-blocks-info-box-title\">ROOM SPECIFIED GUIDES<\/h2><p class=\"kt-blocks-info-box-text\">If you couldn\u2019t find the guide or solution you were looking for, you can&nbsp;<a href=\"http:\/\/www.utu.fi\/esitystekniikkaohjeet\">view and download room specific guides in PDF format from here<\/a>.<\/p><\/div><\/span><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-706_503e9b-8f .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-706_503e9b-8f .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-706_503e9b-8f\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading706_92419b-fc, .wp-block-kadence-advancedheading.kt-adv-heading706_92419b-fc[data-kb-block=\"kb-adv-heading706_92419b-fc\"]{text-align:center;font-style:normal;text-transform:uppercase;}.wp-block-kadence-advancedheading.kt-adv-heading706_92419b-fc mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading706_92419b-fc[data-kb-block=\"kb-adv-heading706_92419b-fc\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading706_92419b-fc img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading706_92419b-fc[data-kb-block=\"kb-adv-heading706_92419b-fc\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading706_92419b-fc wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading706_92419b-fc\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-1-color\">Issues with display devices<\/mark><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-1-color\">Why is picture not displayed?<\/mark><\/strong>\n<ul class=\"wp-block-list\">\n<li>Check that all the devices are switched on<\/li>\n\n\n\n<li>Make sure that you have selected the right source for the display<\/li>\n\n\n\n<li>If there is an HDMI splitter or a control panel, make sure you have selected the right source (Input)<\/li>\n\n\n\n<li>Check the connections of the picture source.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-1-color\">In the Windows Project menu (WIN+P), what does \u201cDuplicate\u201d mean?<\/mark><\/strong>\n<ul class=\"wp-block-list\">\n<li>The Duplicate function copies your desktop view to the other display as such.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-1-color\">In Windows Project menu (WIN+P), what does \u201cExtend\u201d mean?<\/mark><\/strong>\n<ul class=\"wp-block-list\">\n<li>With the Extend function, you can divide your desktop to multiple displays, for example, when you wish to show another picture on the auditorium display than the one your laptop display<\/li>\n\n\n\n<li>The function is especially useful if you wish to show different pictures on different displays or there are more than two displays.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-706_6b789a-a2 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-706_6b789a-a2 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-706_6b789a-a2\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading706_8d110b-48, .wp-block-kadence-advancedheading.kt-adv-heading706_8d110b-48[data-kb-block=\"kb-adv-heading706_8d110b-48\"]{text-align:center;font-style:normal;text-transform:uppercase;}.wp-block-kadence-advancedheading.kt-adv-heading706_8d110b-48 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading706_8d110b-48[data-kb-block=\"kb-adv-heading706_8d110b-48\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading706_8d110b-48 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading706_8d110b-48[data-kb-block=\"kb-adv-heading706_8d110b-48\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading706_8d110b-48 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading706_8d110b-48\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-1-color\">Sound issues<\/mark><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-1-color\">Why is there no audio or it plays from a wrong device?<\/mark><\/strong>\n<ul class=\"wp-block-list\">\n<li>Check that all the devices are switched on<\/li>\n\n\n\n<li>Check that the computer\u2019s volume is not on mute or too low<\/li>\n\n\n\n<li>If there is an HDMI splitter or a control panel, make sure you have selected the right picture\/audio source (Input\/Line-in)<\/li>\n\n\n\n<li>Check the connections of the audio source and make sure that you have selected the correct playback on the computer.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-1-color\">Selecting playback device on the computer:<\/mark><\/strong>\n<ul class=\"wp-block-list\">\n<li>Audio settings \u2013 Windows\n<ul class=\"wp-block-list\">\n<li>Click the volume icon on the right-hand side of the taskbar\n<ul class=\"wp-block-list\">\n<li>Click the arrow in the menu opening from the icon<\/li>\n\n\n\n<li>Select the playback device from the menu<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Audio settings \u2013 Mac\n<ul class=\"wp-block-list\">\n<li>Click the sound icon in the Dock menu\n<ul class=\"wp-block-list\">\n<li>Select the playback device from the menu<\/li>\n\n\n\n<li>If there is no volume icon in the menu bar, open System Preferences\n<ul class=\"wp-block-list\">\n<li>Click Sound and the Output tab<\/li>\n\n\n\n<li>Select the device for playback.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-1-color\">Why is the microphone not working?<\/mark><\/strong>\n<ul class=\"wp-block-list\">\n<li>Check that the microphone and its receiver are on\n<ul class=\"wp-block-list\">\n<li>Check that the batteries of the microphone or receiver are not empty<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Check from the control panel or mixer that you have the right audio source (Mic-in)\n<ul class=\"wp-block-list\">\n<li>Make sure that the microphone is not on mute and the volume is set correctly<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Check the microphone\u2019s connections.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-1-color\">Why does the sound crackle or buzz or why is there audio feedback?<\/mark><\/strong>\n<ul class=\"wp-block-list\">\n<li>A crackle in the microphone audio can be caused by loose or faulty connections or cables either in the microphone or the speakers\n<ul class=\"wp-block-list\">\n<li>Check the microphone\u2019s connections and contact Helpdesk if necessary<\/li>\n\n\n\n<li>Check that the microphone\u2019s volume is not too high<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>A buzz in the microphone can be caused by high amplification\n<ul class=\"wp-block-list\">\n<li>You can ask the presenter to hold the microphone closer so that the amplification can be lowered<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If there is an audio feedback\n<ul class=\"wp-block-list\">\n<li>Direct the microphone away from the speakers<\/li>\n\n\n\n<li>Check that the microphone is not too close to the speakers<\/li>\n\n\n\n<li>Check that there are no other active microphones in the room (e.g. laptop in online meetings)<\/li>\n\n\n\n<li>You can ask the presenter to hold the microphone closer so that the amplification can be lowered.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Issues with display devices Sound issues<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-706","page","type-page","status-publish","hentry"],"acf":[],"lang":"en","translations":{"en":706,"fi":448},"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"utuwebmaster","author_link":"https:\/\/sites.utu.fi\/esitystekniikka\/author\/utuwebmaster\/"},"comment_info":0,"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/sites.utu.fi\/esitystekniikka\/wp-json\/wp\/v2\/pages\/706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.utu.fi\/esitystekniikka\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.utu.fi\/esitystekniikka\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.utu.fi\/esitystekniikka\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.utu.fi\/esitystekniikka\/wp-json\/wp\/v2\/comments?post=706"}],"version-history":[{"count":5,"href":"https:\/\/sites.utu.fi\/esitystekniikka\/wp-json\/wp\/v2\/pages\/706\/revisions"}],"predecessor-version":[{"id":753,"href":"https:\/\/sites.utu.fi\/esitystekniikka\/wp-json\/wp\/v2\/pages\/706\/revisions\/753"}],"wp:attachment":[{"href":"https:\/\/sites.utu.fi\/esitystekniikka\/wp-json\/wp\/v2\/media?parent=706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}