Dining Flow (Smart Service Systems for Self Service Restaurants)

The objective of the Dining Flow project is to enhance experiences of diners and service providers and to reduce food waste in Self Service Restaurants (SSR) by offering smart service systems to support decision making activities of SSR stakeholders based on structured representations of activities and experiences of diners and service providers in conjunction with data obtained from SSR stakeholders and various SSR artifacts.

The Dining Flow project is a Business Finland Veturi project with multiple work packages. TDS leads two work packages, WP5: Design and Development of a Smart Service System for SSR and WP3: Kitchen Area Process and Experiences, and collaborate in other work packages, including WP2: Dining Area Process and Experiences.

Principal Investigators: Yong Se Kim, Asim Rashid