Organizational health literacy

We want to understand how organisations can support the health literacy of their staff and clients.

As a new direction, we are starting to study how organisations, such as workplaces, educational institutions, and social and health care providers, can support the health literacy of their staff and clients. We want to understand how well organisations communicate health information, and what makes that information genuinely reach and serve the people who need it. An organisation can be health literate in the same way a person can: some make it easy to find, understand and act on health information.